University of Southern Indiana

Cristina Gilstrap

Cristina Gilstrap

Associate Professor of Business Communication
Business Administration Program

Business and Engineering Center - 2081



  • Ph.D., Purdue University, Organizational Communication, 2004
  • M.A., Missouri State University, Communication, 1998
  • B.S., Missouri State University, Psychology, 1994


  • Business Communication (BCOM 231)
  • Corporate and Managerial Communication (BCOM 331)

Select Research

  • White, Z. M., & Gilstrap, C. M. (2017). "People just don't understand": Challenges communicating home hospice role experiences to organizational outsiders. Management Communication Quarterly, 31, 559-583.
  • White, Z. M., Gilstrap, C. M., & Hull, J. (2017). "Me against the world": Parental uncertainty management at home following neonatal intensive care unit discharge. Journal of Family Communication, 17, 105-116.
  • Gilstrap, C. M., & Bernier, D. (2017). Dealing with the demands: Strategies healthcare communication            professionals use to cope with workplace stress. Qualitative Research Reports in Communication, 18, 73-81.
  • Gilstrap, C. A., Gilstrap, C. M., Holderby, N., & Valera, K. (2016). Sensegiving, leadership and nonprofit crises: How nonprofit leaders make and give sense to organizational crises. Voluntas: International Journal of Voluntary and Nonprofit Organizations, 27, 2787-2806.
  • White, Z. M., & Gilstrap, C. M. (2016). Inside patients' homes: A metaphorical analysis of home hospice nurses' experiences working with dying patients. OMEGA: Journal of Death and Dying, 72, 302-315.
  • Gilstrap, C. M., & White, Z. M. (2015). Interactional communication challenges in end-of-life care: Dialectical tensions and management strategies experienced by home hospice nurses. Health Communication, 30, 525-535.

Professional Affiliations

  • International Communication Association 



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